ReptiCart Privacy Policy
Last updated: October 8, 2026
ReptiCart LLC operates the ReptiCart website and Android app. This policy explains the information we handle when you browse, create an account, contact a seller, post listings, use breeder tools, or purchase a seller membership.
Information we handle
- Account and contact details: name, email address, phone number, address, login credentials, and any business or store details you provide.
- Marketplace content: seller profiles, listings, animal details, photos, auction and livestream activity, inquiries, messages, and support requests.
- Breeder-tool records: animal, breeding, health, and related records you enter into ReptiNetics.
- Membership and transaction records: plan, status, dates, amounts, order and payment-provider references. Website membership checkout is handled by Stripe. Card details entered on Stripe's checkout are handled by Stripe.
- Technical information: IP address, device and browser details, session cookies, pages used, and security or error records needed to operate and protect the service.
How we use information
We use this information to run accounts and seller stores; display listings; deliver inquiries, messages, auctions, livestreams, and breeder tools; administer memberships and payments; respond to support requests; prevent misuse; and meet legal obligations. We send promotional email to people who have subscribed or otherwise permitted it, with an unsubscribe option.
What others can see and who processes data
Information you place in a public seller profile, listing, auction, or livestream may be visible to visitors. An inquiry or message is shared with its intended participants and may be reviewed by authorized ReptiCart staff for support, safety, or disputes.
Hosting, email, and payment providers process information for us to operate the service. Stripe handles website seller-membership payments. ReptiCart also has Google and Meta integrations that may process site usage or marketing information when their features are enabled. Their use can depend on your choices and the features you use. We do not publish your payment-card details in listings or profiles.
Cookies and security
We use cookies and similar browser storage to keep you signed in, remember your session, and operate site features. Some integrations may use additional cookies or identifiers for measurement or marketing when enabled. ReptiCart uses HTTPS to protect information in transit. No online service can guarantee absolute security.
Retention, access, and deletion
We keep information while needed to provide the service and for legal, tax, security, fraud-prevention, and dispute purposes. If you request deletion, we remove your account and associated personal data from active systems after verifying ownership, subject to limited records that must be retained or are reasonably necessary for those purposes. Backup copies may remain until they expire under the backup schedule. We will explain any retention that applies to your request.
Request account deletion: Visit our account-deletion page. You can use it without the Android app. You can also email customerservice@repticart.com. For access or correction requests, contact the same address; account holders may also use the site's personal-data tools.
Children
ReptiCart is intended for adults and business users. If you believe a child provided personal information, contact us so we can review and remove it as appropriate.
Contact and changes
ReptiCart LLC, 3473 SW Cornell Ave, Palm City, FL 34990. Email: customerservice@repticart.com.
We may update this policy as the service changes. The date at the top shows the latest revision.